Around the midpoint, a systems leadership course usually asks how a leader moves people who do not report to them. The territory is influence, negotiation and conflict across professional lines: sources of power, the difference between position and expertise, how interests differ from stated positions, and what a leader does when two departments both believe they are right. The writing at this stage is analytic rather than confessional, which is the part students most often get wrong. Your section may print this as NR 721 or NR721; it is the same course. Chamberlain publishes no syllabi outside Canvas. The placement here is our teaching judgment from the course's catalog arc; your section's rubric decides what your week actually asks.
What NR-721 Week 5 asks for
Who actually decides in a room where nobody outranks anybody? A neighborhood health center trying to shift its diabetic foot checks to a nurse-led standing order spent five months in a disagreement that everybody described as a scheduling problem. The clinical pharmacist wanted the check bundled into the medication review because that was the only visit some patients reliably kept. The lead physician wanted it at the annual exam because that is where the documentation template supported it. The nursing supervisor wanted it at any visit, delivered by whoever was in the room. None of them was wrong. Each was protecting something real: continuity, documentation defensibility, and staffing flexibility. The disagreement only moved when someone wrote those three interests down side by side and the group discovered that two of them were compatible and the third was actually a request for a template change.
That is the analytic move this stage teaches. Positions are what people say they want. Interests are what they are protecting. A negotiation that trades positions produces a compromise nobody likes; one that surfaces interests often produces an option nobody had proposed. Published negotiation and conflict literature says this in more careful language, and using that language accurately is what your rubric will be reading for.
Deliverables at this stage are commonly a written case analysis of a real or assigned conflict, sometimes with a proposed approach, and sometimes an accompanying reflection on your own influence style. If your section runs a discussion here, be careful in the post: workplace conflict is the topic where students most often write something identifiable, and posts do not reopen after submission in Canvas.
Doctoral framing matters especially in this stage because the temptation to write a story is strong. A practice-doctorate paper about conflict is not an account of a difficult week. It is a case examined against constructs: sources of power, interdependence, escalation dynamics, the structural conditions that made the conflict likely, and the leadership options available with their probable consequences. The narrative is the raw material. The analysis is the assignment.
Two boundaries to hold. First, de-identify completely: no names, no titles specific enough to identify one person, no detail that would let a colleague recognize themselves. Second, keep the account fair. Writing a case in which you were entirely correct and the other party was entirely unreasonable is transparent to a grader, and the strongest versions of this paper include a paragraph on what your own position was protecting.
The NR-721 Week 5 method, step by step
Six moves for turning a workplace conflict into a doctoral case analysis.
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Write the case once, plainly, then stop
Three hundred words of neutral account: what was at stake, who was involved by role, what each party did, and what the outcome was so far. Get it out of your system before analysis begins so the narrative does not keep resurfacing.
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Separate positions from interests for every party
Two columns. What they asked for, and what they were protecting. This single step produces most of the analytic content in this kind of paper and is the step most drafts skip.
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Name the sources of power in play
Positional authority, expertise, control of information, control of resources, relationships and the ability to withhold cooperation are all different, and they belong to different parties. Use the published typology and cite it.
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Identify the structural conditions that produced the conflict
Overlapping scopes, ambiguous decision rights, misaligned targets, scarce shared resource. Conflicts recur where a structure makes them likely, and locating that structure lifts the paper out of personality.
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Generate options before evaluating any of them
At least three, including one nobody in the case proposed. Then evaluate each against feasibility, effect on the relationship and effect on the outcome for patients or the population served.
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Recommend one approach and say what it costs
Every approach gives something up: speed, goodwill, precedent, or a position you preferred. Naming that cost is the difference between a leadership recommendation and a wish, and doctoral graders look for it specifically.
A layout and word budget for a conflict case analysis
Our frame for one case examined in depth, sized for roughly 1,400 to 1,700 words. It is our own outline rather than anything the university issues, and your week's rubric outranks it wherever they disagree.
| Section | What belongs in it | Word target |
|---|---|---|
| The case, de-identified | Setting, roles, what was at stake and the sequence of events, written neutrally and without names. | 250 to 300 |
| Positions and interests | Each party's stated ask beside what it was protecting, with the evidence that led you to that reading. | 280 to 340 |
| Power analysis | Which sources of power each party held, cited to a published typology, and how that shaped the exchange. | 230 to 280 |
| Structural conditions | The features of the work that made this conflict likely and would make it recur if unaddressed. | 230 to 280 |
| Options and evaluation | Three or more approaches, each weighed for feasibility, relationship effect and outcome effect. | 300 to 360 |
| Recommendation and cost | The approach you would take, the reasoning, and what it concedes. | 170 to 210 |
Evidence craft for conflict and influence writing
Use the field's vocabulary exactly. Integrative and distributive bargaining, referent and expert power, interest-based approaches: each of these has a specific meaning, and misapplying one is more damaging in a doctoral paper than not using it at all. Define the term the first time it appears and keep it consistent.
Interests are inferred, so show the inference. You cannot read minds. Write that the pharmacist's insistence on the medication review slot is best explained by the attendance pattern for that clinic, and name what you observed that supports the reading. An asserted interest with no basis is a guess dressed as analysis.
Report the other party's position at its strongest. Steelmanning is a scoring behavior here. If a reader could construct a better version of your opponent's argument than you did, the analysis row suffers. Write their case as they would want it written, then engage it.
De-identify aggressively and say that you have. Roles rather than names, altered non-essential details, and one sentence noting that identifying features have been removed. This is both an ethical requirement and a signal of professional judgment that costs you nothing.
Five mistakes that cost points in this week's territory
- A story with a moral instead of a case with an analysis. Narrative is the input; the graded output is what the constructs explain.
- Personality as the cause. Describing a party as difficult ends the analysis exactly where the structural question should begin.
- Positions treated as interests. If your two columns contain the same content, the central analytic step has not been done.
- One option evaluated. A recommendation with no alternatives considered is an assertion, and the alternatives are where the reasoning shows.
- A costless recommendation. Every real approach concedes something, and a paper claiming otherwise reads as untested.
Before you submit
- All identifying detail is removed and the removal is stated
- Every party has both a position and an inferred interest, with the inference shown
- Power sources are named against a cited typology
- At least one structural condition explains why the conflict was likely
- Three or more options are evaluated on the same criteria
- The recommendation names what it gives up
Writing a conflict case for NR-721?
Send the rubric and the case instructions out of Canvas. A premium original draft comes back in 24 to 48 hours with positions and interests separated and the power analysis handled in published language, and revisions run until the grade lands.